Frank has spent many years working for those disadvantaged by what’s happened to them and he now see’s this next stage of his working life as trying to provide a voice to those that have none! Frank works independently and is entirely self-funded; he pays his way. Frank maintains his skill-set and entirely funds his Solicitor’s practising certificate and training (he does not work in any law-firm in any capacity). By doing so, he equips himself with a much broader knowledge of key issues which are particularly useful, when dealing with the political environment where Consumer Standards & Law is discussed and created! Frank has discovered that information is the key to all the issues that Consumers face; very often they find it difficult to access that information or find that they are sometimes denied access to it.
Through accessing the Consumer story, Frank is able to piece together key data and information which has helped him determine principal arguments and strategies to persuade politicians and civil servants toward a Consumer direction, when they create policy. As Frank’s Consumer experience has broadened, particularly in the field of Travel, so to has the depth of knowledge and the range of problems (sometimes beyond travel) that Consumers face - there is no travel problem he has not yet dealt with! Frank has always believed in reaching out to the Public via broadcasting; in fact his first ‘live’ TV appearance was on the then Granada’s ‘LiveTime’ programme in 1997. Frank believes in extracting key data about Consumers attitude to Travel or Consumer Problems which has given power to the arguments on behalf of Consumers!